Register
CLIENT AREA
We care about the Environment

I bought a United States server, why did I get a server from xxx country?

Information regarding IP Geolocation

Websites track your location from your IP address, this is usually done using an IP geolocation database. This will be the same for websites such as eBay, Amazon, TikTok, etc…

A geolocation database usually works by tracking the Whois of the IP address block or waiting for ISPs to submit an IP address geolocation correction. Whois data can be obtained from RIRs. Because of such a tedious process, some geolocation databases can be out of date and not fetch the correct geolocation data. This is especially true when an ISP or a service provider just acquired an IP address and they have just updated the IP address block’s whois info. 

An example of this is when a Malaysia server is deployed but when checked with an IP address geolocation website, it displays the IP address as a United Kingdom IP address from the United Kingdom region instead of a Malaysia IP address from Malaysia region. In cases like this, it is better to consult a different geolocation database as the current one you are using might be outdated.  To know your IP address location, we strongly suggest you use ipinfo.io or maxmind.com as they are currently the biggest IP address geolocation databases and they always spent tremendous efforts just to make sure that their geolocation data is correct.

If the geolocation database is showing a correct IP location but on some specific websites this is showing incorrectly, this is due to some websites choosing to fetch geolocation data infrequently, which causes the website to show your location incorrectly. If this affected your usage, we suggest contacting the website in order to get this updated.

How about Traceroute?
Traceroute is a tool used to display the path of a packet as it travels through many different networks. It does not have any geolocation data included. If a traceroute tool is showing the location of the IP address, this is because the traceroute tool is fetching IP geolocation data from geolocation databases which are susceptible to outdated geolocation data. If a traceroute is showing an irregularity in the country, this is usually the sign of an outdated geolocation database used by the traceroute tool. If you are performing a traceroute from the United States to Malaysia, there is almost no way your packet will be routed to Singapore and then ends in the United Kingdom the next hop, this is a sign of outdated geolocation data.

Some misconceptions
We have also heard a lot of terms from our China-based customers regarding “原生 IP”, this is an invalid term used as there is literally no English translation for this, try translating the term to English and you will get “native IP”, try Googling native IP and there will be no information on this at all. There is no such thing as a website showing an incorrect location due to the IP address not being a “原生 IP”, most of the time, this is due to the geolocation database that the website is using is outdated or websites that refuse to update their geolocation data.

Some add-on points:
– Some customers pointed out that this is not right, you are supposed to get this info from the whois of the IP address block to determine if this is a “原生 IP”. This is incorrect, the whois info for a specific IP block that BGP.HE.NET displays will be the same as what providers set on RIR, this is how providers configure geolocation.



VPN Providers
In some cases of VPN providers, some VPN providers are even using IP geolocation to create a “Virtual Location” for their customers. For example, when VPN providers require a Cayman Island location and they don’t have any, they can geolocate some of their US server’s IP address to Cayman Island for their customers. This practice is fairly common, their customers will not realize much difference besides the unusual latency compared to a server that is actually located on Cayman Island.

I hope this read clears up your doubt about IP address geolocation, do not hesitate to contact us if you require any further clarification on this.